Symphony’s COO, David Brain, Wins Coveted NOA Award

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David Brain
We are extremely pleased to announce that David Brain, Symphony's COO and co-founder, was named '2016 Consultant of the Year' by the National Outsourcing Association. David was honored alongside the other winners at the Professional Awards Ceremony on Thursday, May 19 at the Museum of Science and Industry in Manchester, England. The NOA’s annual Professional Awards showcase talent in outsourcing and shared ... Read More

Krakow Set To Become Near-Shore Automation Capital

David PooleBlog

Krakow Automation
It’s always a pleasure to visit the beautiful city of Krakow.  An historic and ancient city but surprisingly vibrant and youthful.   I have seen many changes over the past 20 years that I have known this city.  When I first visited, Krakow was a dreary and dark city still languishing in its post-Soviet misery.  Little did it know that it ... Read More

Blue Prism and Symphony to Lead Workshop on RPA in Shared Services Landscape

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Budapest
Symphony will be co-hosting a pre-conference workshop with Blue Prism at Fleming’s Shared Services Conference on February 17th in Budapest. Alex Bentley, head of automation strategy at Blue Prism, and David Brain, co-founder and COO of Symphony, will discuss the capabilities of RPA in shared services, provide detail on how it can be put into practice and help attendees build ... Read More

RPA in Shared Services – Automation’s Biggest Opportunity

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RPA in Shared Services
RPA in Shared Services: The Autumn issue of Professional Outsourcing Magazine is all about robots. And we're very pleased to say that the lead article was written by one of our Directors, Andrew Burgess - it's all about the opportunities and risks for RPA in Shared Services. (Spoiler alert: the opportunities are massive). With BPO providers not yet stepping up to the mark when ... Read More

The way station on the road to automation

David BrainBlog

The road to automation
“Offshoring is often only a way station on the road to automation” It’s hard to believe that it was over 15 months ago that Brynjolfsson & McAfee coined this phrase in relation to Automation. The statement hit me then for its clarity in articulating what I had been seeing for years, while working in BPO firms. In the last 15 months, a ... Read More

The Pendulum Swings – the Automation Spectrum and the Role of RPA

David PooleBlog

Automation Spectrum and The Role of RPA
Last week I had the pleasure of presenting at the Aspire conference in Krakow Poland. Aspire’s mission is to be the leading network of shared services, outsourcing and IT companies and practitioners within Central and Eastern Europe. I must say, they put on a wonderful show and I truly enjoyed myself. I wanted to share some thoughts from my presentation, ... Read More