Symphony Accredited as UiPath Official Training Partner

alexandre.contador@sykes.comNews

World’s largest team of accredited trainers plan to train more than 1,000 RPA users in advanced skills Symphony, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation (IA), today announced its certification as one of the first global Official Training Partners of RPA software vendor UiPath. The certification follows Symphony’s UiPath implementation partnership and is a testament to ... Read More

The Beauty of Standardization

Pascal BakerBlog

The principle that technology performs technology jobs and humans perform human jobs is a simple one. Virtual and human workers each have their own strengths that should be employed and valued. The difficulty lies in determining the best fit for each role and responsibility, especially when a lack of standardization is involved. Robotic process automation (RPA) is large part of ... Read More

Symphony Announced as Authorized Blue Prism Training Partner

alexandre.contador@sykes.comNews

Symphony, the world leader in enterprise digital transformation, today announced it has been certified as a global training partner of Blue Prism. As the largest robotic process automation (RPA) pureplay specialist, Symphony is deeply experienced at training and developing best-in-class Blue Prism design and configuration talent, and uniquely qualified to help enterprises nurture their own RPA consultants to excel as ... Read More

7 Compelling Questions on the Business of Robotic Process Automation

David BrainBlog

During the 2017 SIG Summit in Amelia Island, Florida, Symphony COO David Brain took aseries of questions from the live audience right before setting out on automating a process liveat the event. The topics ranged from business case inquiries to industry-wide observations. Have a look at how David answered the most pressing questions. 1. You suggest errors are usually a result ... Read More

RPA in Action

alexandre.contador@sykes.comSymphony TV

RPA In Action

The teams at Symphony built a software robot live at the SIG Insights

RPA in Action: Building Robots Live at SIG

David BrainBlog

During the 2017 SIG Global Summit in Amelia Island, Florida, Symphony was tasked with configuring and deploying a Robotic Process Automation (RPA) robot from scratch in front of a live audience of over 400 people. The team was tasked with automating part of Honda’s talent acquisition process within two days. Symphony Co-founder and COO David Brain explains how this unprecedented, ... Read More

What’s Next for Robotic Process Automation?

alexandre.contador@sykes.comBlog

Recently, HfS CEO Phil Fersht hosted Symphony CEO David Poole, UiPath COO Guy Kirkwood, and Genfour CTO Andrew Rayner for a discussion on what we could expect to see in the automation industry as RPA technology matures. They discussed topics ranging from the fate of BPO providers to the emergence and evolution of Robotic BPO. Here are some tidbits of ... Read More

Symphony & The Hackett Group Announce Global Partnership to Enable Enterprise Digital Transformation

alexandre.contador@sykes.comNews

Symphony and The Hackett Group have announced a global partnership that will enable enterprise digital transformation by integrating The Hackett Group’s best practices and research data with Symphony’s strategic and technical capabilities in robotics and intelligent automation. The partnership is expected to offer clients the ability to further improve the ROI of their Robotic Process Automation (RPA), Intelligent Automation and other ... Read More

Symphony Helping Define Intelligent Process Automation

alexandre.contador@sykes.comNews

Industry leaders are defining the field of intelligent process automation. Symphony will be working alongside other organizations including Blue Prism, Ascension, Automation Anywhere, and the Institute for Robotic Process Automation, to define intelligent automation terminology and concepts through IEEE. The working group will address a wide range of technologies such as Robotic Process Automation (RPA), Artificial Intelligence, Cognitive Computing, and ... Read More

Are You Prepared for the Future of Work?

Pascal BakerBlog

The Future of Work is here. Due to the rate of technological growth, there are more opportunities than ever for fast, accurate, and agile services. The global market is becoming increasingly fond of the digital landscape, requiring businesses to act with foresight and innovation to meet customer expectations. Have you prepared to embrace the world of digital transformation? It is ... Read More

RPA Technical Insights, Part 21: Transformation Begins With Education, A Guide to RPA Training Documentation

David BrainBlog

When choosing which RPA tool to employ, the maturity of the vendor’s support and training services should contribute to your decision-making process. Vendors strive to make their products powerful yet accessible, often supplementing training material and additional assistance to ease the transition to RPA. If you are new to this technology, this material can prove to be invaluable in getting ... Read More

RPA Technical Insights, Part 19: Doing More for Less: How to Optimize Resource Allocation in RPA

David BrainBlog

Making sure a deployed robotic automation environment runs at its full potential should be a top priority for businesses. Misallocating resources has the potential to lead to lower costs savings along with resulting in unnecessarily wasted processing time. The RPA tool being implemented should provide the business with the tools to ensure efficient allocation of robotic resources. Through extensive implementation ... Read More

RPA Technical Insights, Part 18: The 4 Configuration Features That Can Bolster Automation Development

David BrainBlog

A smooth RPA deployment can save business resources, cut costs and reduce downtimes. However, automation processes require meticulous planning and development, especially if they are to be used in a complex business environment. So how do teams deliver optimal solutions on time, amidst many complex obstacles? The features contained within an RPA tool are one of the key factors. When ... Read More

RPA Technical Insights, Part 17: How to Keep an Eye on Your Automation

David BrainBlog

In security, activity logging concerns the reporting and auditing of RPA processes. This feature is essential to tracking data compliance and reinforcing security measures. Logging also provides detailed information that can be used to improve process efficiency. While this topic was briefly covered in one of our earlier blogs, we will now explore it in depth. You will find that ... Read More

RPA Technical Insights, Part 16: Why Efficiency Goes Hand-in-hand with Security

David BrainBlog

One scope of RPA security is limiting fraudulent activity or misuse of the automation from within the team. Any user that is able to configure your business automation carries a risk, whether it is the exploitation of security flaws or simply careless mistakes. Even tools like encryption cannot fully protect from direct-access attacks. To prevent this type of security flaw, ... Read More

RPA Technical Insights, Part 15: Three Ways Encryption Can Augment Your Business Automation

David BrainBlog

Enterprise-level RPA solutions often involve a considerable amount of data processing and information transfer.  As with all important processes, this data can contain sensitive information. RPA solutions must have sufficient security measures to avoid compromising the integrity of company data. Therefore, security is one of the primary points of focus when Symphony is making RPA software considerations. This blog will ... Read More

RPA Technical Insights, Part 14: How Exception Handling Can Save Your Automation From Failure

David BrainBlog

Exception handling is defined by the management of exceptions in unassisted automation. It ensures that problems can be automatically resolved if possible, or easily identifiable and repairable by system administrators or passed for human completion where appropriate. If left unhandled, exceptions could drastically impair RPA functionality. The success of exception handling depends on how well it is implemented during development. ... Read More

Choose Your Machine Wisely

Pascal BakerBlog

There is an interesting parallel between cycling in a Grand Tour and implementing Robotic Process Automation, especially when it comes to choosing your machine. Symphony CCO Pascal Baker explains the analogy... As an avid cyclist, I am always fascinated by the images of determined, rugged athletes carrying bikes up mountains, tires and tubes across their chests and their faces covered ... Read More