Symphony, a SYKES company, names David Brain as President to lead the company into the next phase of evolution and strategic growth

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David Brain, President, Symphony, a SYKES company
Symphony, a SYKES company, names David Brain as President. As co-founder and chief operating officer of Symphony since its inception in 2014, David Brain has been widely regarded as an influential thought-leader in the Intelligent Automation (IA) space. He is uniquely positioned to lead the organization into the next chapter of continued growth in this fast evolving market as co-founder, ... Read More

Sykes Enterprises, Incorporated Acquires Pure-Play & Best-of-Breed RPA Service Provider Symphony Ventures Limited

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Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ: SYKE), a leading provider of multichannel demand generation and global customer engagement services, announced today it has entered into a definitive agreement to acquire Symphony Ventures Limited, or “Symphony”, the leading global pure-play and best-of-breed provider of RPA services. Founded in 2014 and headquartered in London, UK, Symphony is a premier provider ... Read More

Symphony Partners with a Global RPA Leader, Automation Anywhere

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Leading RPA/IA pureplay now able to serve global clients leveraging the award-winning Automation Anywhere platform Symphony, the global leader in enterprise digital transformation, is pleased to announce its partnership with Automation Anywhere, a global leader in Robotic Process Automation (RPA) and AI technologies. Utilizing Symphony’s extensive experience in orchestrating human and digital workforces, this partnership will provide customers across the ... Read More

On-Demand Webinar: Automation and the Evolution of Healthcare

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On-demand webinar geared toward those in the Healthcare space eager to better understand how RPA and Intelligent Automation can transform their processes for improved speed, accuracy and quality.  This webinar offers a practical, non-technical view of how these tools can be leveraged to drive innovation across your business.

Symphony Announces the Grand Opening of New Robotic Operations Centre in Krakow, Poland

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State-of-the-art centre supports Digital Operations journey for global firms, traversing from RPA to AI and beyond Symphony, the global services firm specialising in Robotic Process Automation (RPA) and Intelligent Automation (IA), announces the launch of their new Robotic Operations Centre (ROC) in Krakow, Poland. This state-of-the-art operations centre is designed to centrally monitor, manage and maintain millions of automated processes ... Read More

Symphony Appoints New Chief Financial Officer and Board Director

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Seasoned Financial Executive, Brian Southward, Joins Symphony Symphony announces Brian Southward has joined the RPA and Intelligent Automation leader as Chief Financial Officer (CFO), effective March 1, 2018, as well as his recent appointment to the Board of Directors, as of May 24, 2018. Southward joins Symphony from Satellite Solutions Worldwide Group, where he was Director Corporate Development. Southward brings ... Read More

Checklist: Download the RPA Start-Up Guide

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RPA Start Up Checklist

It’s a great time to begin your RPA journey.  But, before you take the next step, download our RPA Start Up Checklist to be sure you are considering all critical components – from setting goals to implementation and governance.

Exciting New Digital Ops Deal to Unleash Unrivaled Customer Outcomes as Symphony Provides Thoughtonomy Access to Its Expert Global Workforce

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Partnership supercharges both organizations’ abilities to provide integrated outcomes beyond RPA Symphony, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation (IA), today announced its formalized partnership with market leading IA platform provider Thoughtonomy. This landmark agreement will expand Thoughtonomy’s capabilities to provide its clients with best-in-class delivery methodologies, providing access to a global workforce of IA experts. This strategic move will extend Thoughtonomy’s proficiency in ... Read More

Symphony Accredited as UiPath Official Training Partner

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World’s largest team of accredited trainers plan to train more than 1,000 RPA users in advanced skills Symphony, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation (IA), today announced its certification as one of the first global Official Training Partners of RPA software vendor UiPath. The certification follows Symphony’s UiPath implementation partnership and is a testament to ... Read More

The Beauty of Standardization

Pascal BakerBlog

The principle that technology performs technology jobs and humans perform human jobs is a simple one. Virtual and human workers each have their own strengths that should be employed and valued. The difficulty lies in determining the best fit for each role and responsibility, especially when a lack of standardization is involved. Robotic process automation (RPA) is large part of ... Read More

Symphony Announced as Authorized Blue Prism Training Partner

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Symphony, the world leader in enterprise digital transformation, today announced it has been certified as a global training partner of Blue Prism. As the largest robotic process automation (RPA) pureplay specialist, Symphony is deeply experienced at training and developing best-in-class Blue Prism design and configuration talent, and uniquely qualified to help enterprises nurture their own RPA consultants to excel as ... Read More

7 Compelling Questions on the Business of Robotic Process Automation

David BrainBlog

During the 2017 SIG Summit in Amelia Island, Florida, Symphony COO David Brain took aseries of questions from the live audience right before setting out on automating a process liveat the event. The topics ranged from business case inquiries to industry-wide observations. Have a look at how David answered the most pressing questions. 1. You suggest errors are usually a result ... Read More

RPA in Action: Building Robots Live at SIG

David BrainBlog

During the 2017 SIG Global Summit in Amelia Island, Florida, Symphony was tasked with configuring and deploying a Robotic Process Automation (RPA) robot from scratch in front of a live audience of over 400 people. The team was tasked with automating part of Honda’s talent acquisition process within two days. Symphony Co-founder and COO David Brain explains how this unprecedented, ... Read More

What’s Next for Robotic Process Automation?

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Recently, HfS CEO Phil Fersht hosted Symphony CEO David Poole, UiPath COO Guy Kirkwood, and Genfour CTO Andrew Rayner for a discussion on what we could expect to see in the automation industry as RPA technology matures. They discussed topics ranging from the fate of BPO providers to the emergence and evolution of Robotic BPO. Here are some tidbits of ... Read More

Symphony & The Hackett Group Announce Global Partnership to Enable Enterprise Digital Transformation

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Symphony and The Hackett Group have announced a global partnership that will enable enterprise digital transformation by integrating The Hackett Group’s best practices and research data with Symphony’s strategic and technical capabilities in robotics and intelligent automation. The partnership is expected to offer clients the ability to further improve the ROI of their Robotic Process Automation (RPA), Intelligent Automation and other ... Read More

Symphony Helping Define Intelligent Process Automation

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Industry leaders are defining the field of intelligent process automation. Symphony will be working alongside other organizations including Blue Prism, Ascension, Automation Anywhere, and the Institute for Robotic Process Automation, to define intelligent automation terminology and concepts through IEEE. The working group will address a wide range of technologies such as Robotic Process Automation (RPA), Artificial Intelligence, Cognitive Computing, and ... Read More