Sykes Enterprises, Incorporated Acquires Pure-Play & Best-of-Breed RPA Service Provider Symphony Ventures Limited

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Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ: SYKE), a leading provider of multichannel demand generation and global customer engagement services, announced today it has entered into a definitive agreement to acquire Symphony Ventures Limited, or “Symphony”, the leading global pure-play and best-of-breed provider of RPA services. Founded in 2014 and headquartered in London, UK, Symphony is a premier provider ... Read More

Symphony Ventures Partners with a Global RPA Leader, Automation Anywhere

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Leading RPA/IA pureplay now able to serve global clients leveraging the award-winning Automation Anywhere platform Symphony Ventures, the global leader in enterprise digital transformation, is pleased to announce its partnership with Automation Anywhere, a global leader in Robotic Process Automation (RPA) and AI technologies. Utilizing Symphony’s extensive experience in orchestrating human and digital workforces, this partnership will provide customers across ... Read More

On-Demand Webinar: Automation and the Evolution of Healthcare

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On-demand webinar geared toward those in the Healthcare space eager to better understand how RPA and Intelligent Automation can transform their processes for improved speed, accuracy and quality.  This webinar offers a practical, non-technical view of how these tools can be leveraged to drive innovation across your business.

Symphony Announces the Grand Opening of New Robotic Operations Centre in Krakow, Poland

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State-of-the-art centre supports Digital Operations journey for global firms, traversing from RPA to AI and beyond Symphony Ventures, the global services firm specialising in Robotic Process Automation (RPA) and Intelligent Automation (IA), announces the launch of their new Robotic Operations Centre (ROC) in Krakow, Poland. This state-of-the-art operations centre is designed to centrally monitor, manage and maintain millions of automated ... Read More

Symphony Ventures Appoints New Chief Financial Officer and Board Director

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Seasoned Financial Executive, Brian Southward, Joins Symphony Symphony Ventures announces Brian Southward has joined the RPA and Intelligent Automation leader as Chief Financial Officer (CFO), effective March 1, 2018, as well as his recent appointment to the Board of Directors, as of May 24, 2018. Southward joins Symphony from Satellite Solutions Worldwide Group, where he was Director Corporate Development. Southward ... Read More

Exciting New Digital Ops Deal to Unleash Unrivaled Customer Outcomes as Symphony Ventures Provides Thoughtonomy Access to Its Expert Global Workforce

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Partnership supercharges both organizations’ abilities to provide integrated outcomes beyond RPA Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation (IA), today announced its formalized partnership with market leading IA platform provider Thoughtonomy. This landmark agreement will expand Thoughtonomy’s capabilities to provide its clients with best-in-class delivery methodologies, providing access to a global workforce of IA experts. This strategic move will extend Thoughtonomy’s proficiency ... Read More

Symphony Ventures Accredited as UiPath Official Training Partner

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World’s largest team of accredited trainers plan to train more than 1,000 RPA users in advanced skills Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation (IA), today announced its certification as one of the first global Official Training Partners of RPA software vendor UiPath. The certification follows Symphony’s UiPath implementation partnership and is a testament to the company’s distinguished and comprehensive expertise helping UiPath ... Read More

Symphony Ventures Gets the Gold! – Becomes Highest Decorated RPA Pureplay With Blue Prism Gold Level Capability Provider Certification

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blue prism gold capability provider
SAN FRANCISCO & LONDON--(BUSINESS WIRE)--Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation, is pleased to announce that it has been recognized by Blue Prism (AIM: PRSM) as one of only two certified Gold Level Capability Providers in the world – and the first RPA Pureplay to achieve such a distinction. This latest achievement ... Read More

Symphony Ventures Launches GDPR Compliance Capability

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GDPR compliance capabilities
LONDON--(BUSINESS WIRE)--Symphony Ventures, the global services firm specializing in Intelligent Automation, today announced the launch of a new General Data Protection Regulation (GDPR) compliance capability. Partnering with leading provider of information security and data protection expertise, IT Governance, Symphony will offer global enterprises an end-to-end solution for meeting and maintaining GDPR compliance with greater accuracy, speed and visibility. As the ... Read More

Symphony Ventures Appoints A.J. Hanna to Spearhead Client Experience Efforts

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Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation (IA), is thrilled to announce that A.J. Hanna is joining the team as Vice President, Client Advocacy. In this role, Hanna’s mission is to help those firms interested in embarking on their digital operations journeys – harnessing battle-tested practices for adopting and managing RPA and IA in the enterprise. A.J. Hanna, Vice ... Read More

Symphony Ventures Unveils Global Consulting Hub in Dallas

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Adding to its recent expansions into Latin America and India, Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation, announced today its new Global Consulting Hub in Dallas. The Dallas office, to be run by David Rombough, a recognized leader in enterprise transformation, will serve as both a consulting hub and delivery center. The ... Read More

Symphony Labs to Catalyze New Digital Transformation Opportunities

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Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation, today announced it has appointed seasoned RPA expert Chris Gayner to spearhead the development of Symphony Labs. Symphony Labs will explore burgeoning trends in business automation through experimentation and collaboration across the firm’s ecosystem of partners and stakeholders. Working with thought leaders in business, technology ... Read More

Symphony Ventures and UiPath Announce Global Partnership

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Symphony  today announced a strategic partnership with RPA software provider UiPath. The partnership serves to combine Symphony’s RPA consulting, implementation and managed services offerings with UiPath’s leading software solutions for enterprises looking to digitally transform operations. As part of the partnership, Symphony becomes an Implementation Partner enabling delivery and ongoing support for organizations that have selected UiPath as their RPA ... Read More

Killing the Front-Office, Middle-Office, Back-Office Model

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Blog thumbnail
The front-office, middle-office, back-office model has established itself as a standard business model over decades of operational evolution. Traditionally, the model splits client-facing work from supporting functions and transactional, data-heavy tasks. Splitting work up in this way, allows businesses to effectively split responsibilities. As a result of this work split, teams would exist for one responsibility and consequently develop processes ... Read More

Introducing The RPA Bible: Your Practical and Technical Guide to RPA

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Introducing The RPA Bible
The world is becoming increasingly digitized. As more consumers come to rely on digital technologies, businesses must rethink how they approach process optimization and their legacy systems. At the forefront of this transformation is Robotic Process Automation (RPA), which is upending traditional outsourcing models and paving the path for intelligent automation technologies. However, procurement of an RPA tool license and ... Read More

Symphony Ventures Acquires Mexican Consultancy RPA4Excellence

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Following the launch of its Latin American operations, Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation, announced today that it has acquired RPA4Excellence, a regional RPA consultancy headquartered in Mexico City, Mexico. The acquisition underscores Symphony's commitment to building a strong presence in Latin America to meet booming regional demand from enterprises interested ... Read More

Symphony Ventures Establishes a Development Center in Bangalore, India

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Ganesh Iyer CEO Symphony Ventures India
Symphony Ventures, the global services firm specializing in Robotic Process Automation (RPA) and Intelligent Automation, announced today the opening of its Development Center in Bangalore, India, expanding the firm’s leading capabilities to serve global clients with operations in India, the Middle East and Asia Pacific. The firm plans to recruit 150 consulting and technology staff within the next 24 months to provide consulting, implementation, managed services and training ... Read More

Symphony Ventures Expands its RPA Capabilities to Latin America

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On the heels of its $4.5 million (£3.5 million) Series A investment from Livingbridge earlier this month, Symphony Ventures, the global services firm specialized in Robotic Process Automation (RPA) and Intelligent Automation, announced today its expansion into Latin America. Opening its first Latin American office in Argentina, the firm appointed business process outsourcing (BPO) and consulting industry veteran Felix Massun as regional CEO. This expansion serves to meet increasing ... Read More

Symphony Ventures Raises $4.5M (£3.5M) Investment

Founder Chronicle: Pascal Baker, Chief Client Officer

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Symphony Ventures has grown from being a four-person start-up in Summer 2014 to being regarded as the Leading Global pure play in Intelligent Automation in 2017. In three short years, we have demonstrated to our clients that we can take our vision of digital transformation into reality and deliver significant benefits in their Future of Work journeys. Our growth trajectory ... Read More