The Beauty of Standardization

Pascal BakerBlog

The principle that technology performs technology jobs and humans perform human jobs is a simple one. Virtual and human workers each have their own strengths that should be employed and valued. The difficulty lies in determining the best fit for each role and responsibility, especially when a lack of standardization is involved. Robotic process automation (RPA) is large part of ... Read More

Be Intelligent About Intelligent Automation

Pascal BakerBlog

Business goals act as the compass for your Future of Work journey. They come in various forms, covering global or area-specific processes, with either short or long term scopes. Either way, a good understanding of your business plan assists in setting targeted goals that maximize the benefits of tools like RPA. 7 Common Business GoalsSo, what is it you want ... Read More

Are You Prepared for the Future of Work?

Pascal BakerBlog

The Future of Work is here. Due to the rate of technological growth, there are more opportunities than ever for fast, accurate, and agile services. The global market is becoming increasingly fond of the digital landscape, requiring businesses to act with foresight and innovation to meet customer expectations. Have you prepared to embrace the world of digital transformation? It is ... Read More

Symphony and NICE to Present Webinar on Benefits of RPA Beyond Cost

alexandre.contador@sykes.comNews

Symphony Co-founder and Head of Strategy Ian Barkin will be speaking at an upcoming webinar hosted by the Institute for Robotic Process Automation (IRPA). He will be joined by NICE Solution Marketing Manager, Karen Inbar, as well as President and Co-founder of IRPA, Raheem Hasan. The topic for the webinar, “Beyond Cost Savings – How RPA Helps Deliver Customer Satisfaction,” ... Read More

What is RPA? A Guide to Robotic Process Automation

alexandre.contador@sykes.comBlog

Robotic Process Automation (RPA) is a critical component of the ‘Future of Work’ toolkit. If you’re new to the concept of Robotic Process Automation you may be wondering what the term actually means. We’ve created this blog post to help you understand RPA and learn about the many ways it can add value in your enterprise. By the end of this article, ... Read More

Symphony and UiPath to Present Webinar on Tactical vs. Strategic RPA

alexandre.contador@sykes.comNews

Symphony Co-founder and Head of Strategy Ian Barkin will be speaking at an upcoming webinar hosted by the Institute for Robotic Process Automation (IRPA). He will be joined by UiPath COO, Guy Kirkwood, as well as President and Co-founder of IRPA, Raheem Hasan. The event, titled ‘Moving from Tactical RPA to Strategic RPA’ will explore how industry experts are making ... Read More

Symphony to teach at GSA-UK’s Upcoming RPA Workshop

alexandre.contador@sykes.comNews

Robotic Process Automation (RPA) is rapidly gaining a foothold in leading enterprises. However, confusion still lingers on the implementation process. The Global Sourcing Association (formerly known as the National Outsourcing Association) is working with Symphony to host an RPA workshop to help participants clear up confusion and gain a practical understanding of best practices. The workshop will take place in ... Read More