Symphony’s David Poole to Present at HfS Buyer’s Summit: Cognition


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Symphony is proud to have CEO David Poole speaking at the HfS Buyer’s Summit this upcoming week. The event, titled Cognition:Welcome to the Future of Services, will be taking place from September 14-16 in White Plains, New York. Attendees can expect to be immersed in discussions on the present and future business trends such as automation, design thinking, and security management. Leaders and thinkers from across the business service industry will provide commentary on how the demand for these services is producing a new, as-a-Service economy.

David will be speaking on the advent of robotic business process outsourcing, or R-BPO on September 16th, along with HfS CEO Phil Fersht. With his extensive history of running multi-billion-dollar outsourcing and services firms and pioneering innovation in the BPO industry, David will provide insights on how businesses can adapt to and leverage the growing adoption of automation to better serve customers. For a taste of the discussion that will be taking place, check out the HfS webinar on R-BPO, featuring Phil, David, Symphony Head of Strategy Ian Barkin, and Johnny Ramondino of ADP. More insights are presented on our blog post, What is in Store for Future of Work? 5 Takeaways on R-BPO.

For more details on the event, including the speaker agenda, visit the event site.

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