Our Partner Ecosystem


Through our strategic partnerships, we’re able to assemble a best-in-class suite of technologies to suit your needs.


Automation Anywhere

As an Automation Anywhere Gold Partner, Symphony’s highly dedicated and skilled teams help clients to accelerate their strategic automation program and achieve scalable digital transformational outcomes.

We have more than 50 consultants with Automation Anywhere certifications spanning Trained, Advanced RPA Professional, and Master RPA Professional.

Read this jointly authored white paper on tackling random acts of automation.

Blue Prism

As a gold capability and delivery provider, we support secure and scalable Blue Prism solutions. We’re also proud to help companies develop their own capabilities to continuously deliver value through our certified training programs.

We have 200+ Blue Prism Certifications spanning Developer, Solution Designer, Professional Developer, Technical Architect, Installation Engineer, ROM Architect

Learn more about our partnership and how we support Blue Prism software upgrades here.

Enate

The Symphony and SYKES heritage of contact center excellence and customer obsession coupled with Enate’s service orchestration technology to manage the combined human and digital workforce, uniquely enables organizations to expand the value and ROI realization from their automation investments.

Jacada

Jacada is a global leader in customer service automation delivering intelligent self-service and workforce engagement management solutions for enterprise clients. Using a #CollaborationFirst approach to automation, Jacada’s contact center solutions bring together rich UX design, real-time guidance, and intelligent automation capabilities powered by customer service RPA. With their low-code automation and AI hub, they create a collaborative experience between customers, employees, and robots.

NICE

Symphony’s collaboration with NICE brings Intelligent Automation solutions that enrich employee experiences and create better customer interactions. Together, we look forward to increasing the number of scaled attended automation deployments at enterprises around the world that will drive operating efficiencies across the front, middle, and back offices resulting in significant enterprise-wide value.

Read this jointly authored white paper on attended automation.

UiPath

Our UiPath Gold Partner status reflects our skills and commitment to deliver end-to-end advisory and automation implementation solutions for One Office by leveraging hyper-automation (RPA & AI) capabilities within the UiPath product-suite. Our highly experienced team enables organizations to develop their own capabilities to continuously deliver value through our certified training programs.

We have more than 100 UiPath Certified Developers & Solution Architects across our organization and are proud to have two MVP award winners on our team.

Learn more about our partnership here.

Explore whitepapers, webinars and more.