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HfS ResearchWhat We're Reading

The grand-daddy of them all, this seminal research by HfS is now two years old, but still as insightful and interesting as the day we first read it.  It includes coverage on RPA trends (before we started calling it that), how to identify good processes for automation, the benefits, and what steps you should take to be successful.  Frankly, if you only have time to read one thing on RPA, this should be it.

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