Symphony TV

Symphony has identified a number of driving forces for transformation, including setting customer expectations, margin and pricing pressure, market disruption, and more. The company has found that in the age of COVID-19, our “new normal” will require strong, agile foundations that enable a customer-centric focus.

Listen as Dane Harris, VP of Business Development at Symphony, and Morey Thompson, Senior Director of Shared Services at Essilor, discuss what digital recovery looks like for some enterprises and one way Essilor Group is overcoming operational challenges in this difficult time. You can learn more about how Symphony thinks enterprises need to go beyond protect and servive in times of Covid-19 here.

Leaders, listen up! You need to be Digital saavy, Digital focused, and Declare a strong Top Down Mandate for change – or risk obsolescence.

Ian Barkin discusses how automation creates the need for organizations to restructure and retrain employees as the nature of their work changes.

In this new ASK AJ episode, AJ tells us about why Intelligent Automation pilots fail.

Arnold y Gabriela explican a partir de su experiencia en diferentes proyectos, las principales lecciones aprendidas y factores determinantes para hacer un buen análisis y determinación de procesos potenciales.

Arnold Shiemann VP para Latinoamérica y Gabriela González Manager en México, explican qué es el Future of Work Accelerator, cuáles son los principales objetivos y aplicaciones para determinar por donde comenzar la implementación de proyectos RPA (Robotic Process Automation).

Ian Barkin discusses what the term “Purple People” (created by author Tom Davenport) means in regards to RPA in this new episode of Symphony TV.

Ian Barkin And Felix Massun discuss key themes of digital transformation and RPA adoption in Argentina and Brazil.

In this video, Ian Barkin describes why RPA is a critical tool for businesses and that it is not going anywhere anytime soon.

Is a Center of Excellence (CoE) right for you? What sort of CoE is best? Ian explains why the answers to these questions is quite nuanced.

This video by Ask AJ discusses how you can best manage the cultural change management process within your organization.

Ian discusses the government memorandum from the Management and Budget Office – recommending RPA to all US Federal Gov’t branches, in order to allow people to work on higher value work.

Ask AJ speaks with Barbara Hodge, editor of the SSON website about several topics in RPA such as Data Strategy, Shared Services, and more.

David Brain, COO of Symphony. Brain answers questions on how to identify the right process for RPA, what tools to use, whether RPA or AI is right for you, and what’s next!

David Brain, COO of Symphony speaks with Ian Barkin about Robotic Operating Centers (ROCs) andwhy companies employing Digital Labor should be using ROCs to maintain, monitor and enhance RPA and AI in the business.