Symphony partners with the NOA to deliver RPA education to business leaders


NO ARPA Academy
Symphony, as an official training partner of the National Outsourcing Association, ran a two day workshop during June 2016 to educate business leaders on Robotic Process Automation (RPA). The course was an introduction to the NOA's Professional Development program, and each participant will take their learnings forward as part of their efforts to achieve the qualification in RPA. The course ... Read More

Symphony’s COO, David Brain, Wins Coveted NOA Award


David Brain
We are extremely pleased to announce that David Brain, Symphony's COO and co-founder, was named '2016 Consultant of the Year' by the National Outsourcing Association. David was honored alongside the other winners at the Professional Awards Ceremony on Thursday, May 19 at the Museum of Science and Industry in Manchester, England. The NOA’s annual Professional Awards showcase talent in outsourcing and shared ... Read More

Symphony COO David Brain shortlisted as Automation Champion of the Year


NOA Professional Awards
We are pleased to announce that David Brain has been shortlisted by the National Outsourcing Association for two awards: Automation Champion of the Year and Consultant of the Year. The NOA’s Professional Awards are a distinct set of accolades recognising talent in outsourcing and shared services, showcasing individuals and functional teams who make a big difference. David is Symphony's COO and one of ... Read More

Another term on the NOA Council for Symphony’s Andrew Burgess

Andrew BurgessNews

Andrew Burgess
We are very pleased to announce that Andrew Burgess, Consulting Director at Symphony, has secured another years tenure on the Council of the National Outsourcing Association. This erstwhile group is responsible for shaping the strategic focus of the NOA, and delivering the vision which will help to grow and shape the UK outsourcing industry in 2016 as well as improve ... Read More

Blue Prism and Symphony to Lead Workshop on RPA in Shared Services Landscape


Symphony will be co-hosting a pre-conference workshop with Blue Prism at Fleming’s Shared Services Conference on February 17th in Budapest. Alex Bentley, head of automation strategy at Blue Prism, and David Brain, co-founder and COO of Symphony, will discuss the capabilities of RPA in shared services, provide detail on how it can be put into practice and help attendees build ... Read More

The 2016 RPA State of the Market Survey – win an Apple Watch

Andrew BurgessNews

RPA Survey

Symphony has always been about getting things done. Our team were the first to recognize, and then implement, large scale RPA deployments around the world. Which is why we think the messaging around RPA (and AI) needs to change – there is still way too much hype and not enough practical advice being given by the systems integrators, software vendors, … Read More

Don’t Believe The Hype Around RPA and AI

Andrew BurgessNews

Our Andrew Burgess wrote an article for SourcingFocus, the on-line portal for the National Outsourcing Association, on the current hype and confusion that lies around Robotic Process Automation and Artificial Intelligence. This was prompted by the plethora of articles that are looking to exploit the hype around RPA and AI at the moment - most of these pieces use specific technical ... Read More

Andrew Burgess quoted in The Times talking RPA and BPO

Andrew BurgessNews

Andrew Burgess The Times RPA
Today (10th December) Andrew Burgess, one of our directors, was quoted in a supplement published in The Times newspaper in the UK. Andrew was interviewed by the newspaper to discuss the threat that RPA presents to the traditional Business Process Outsourcing industry. You can read the full article here. Share this Post

Symphony helps develop an NOA RPA qualification

Andrew BurgessNews

NOA RPA Qualification
Because Robotic Process Automation is set to have such a big impact on the outsourcing sector, it makes sense that the National Outsourcing Association is looking very closely at how it can help buyers and providers better understand the benefits and risks involved. One of the ways they are doing this is by creating an NOA RPA qualification, which will help ... Read More

Symphony at IRPA


Symphony are proud to be sponsoring both of the Institute of Robotic Process Automation (IRPA) events this year. We will be at both the New York event on the 3rd December and in London on the 8th. As IRPA describe it: "In 2014, RPA research was the focus, 2015 has been and will continue to be all about RPA readiness. ... Read More

RPA in Shared Services – Automation’s Biggest Opportunity


RPA in Shared Services
RPA in Shared Services: The Autumn issue of Professional Outsourcing Magazine is all about robots. And we're very pleased to say that the lead article was written by one of our Directors, Andrew Burgess - it's all about the opportunities and risks for RPA in Shared Services. (Spoiler alert: the opportunities are massive). With BPO providers not yet stepping up to the mark when ... Read More

Andrew Burgess joins the Symphony Team

Ian BarkinNews

Andrew Burgess Joins The Symphony Team
Symphony, a Gartner Cool Vendor 2015, is delighted to welcome Andrew Burgess, leading Robotic Process Automation expert – adding to the industry’s most knowledgeable and experienced business services team, helping clients leverage ‘Future of Work’ technologies like Robotic Process Automation and Artificial Intelligence. Andrew Burgess joins the Symphony team - a dynamic band of innovators - as a Director responsible ... Read More

Recognition: Symphony Named a ‘Cool Vendor’ by Gartner


It’s official. Symphony is cool! Focused on delivering ‘Future of Work’ solutions, the consulting and managed services firm has been named a Cool Vendor in the 2015 Gartner ‘Business Process Services’ report. “We’re thrilled to be named a Cool Vendor. We believe it's validation that Symphony addresses the desire of enterprises for innovation and an alternative to the status quo. ... Read More