Symphony’s CCO, Pascal Baker and Strategic Advisor, Andrew Burgess Win GSA Professional Awards

alexandre.contador@sykes.comNews

We are pleased to announce that two nominees from Symphony were honored at the 5th annual Global Sourcing Association Professional awards held at the Hilton Deansgate hotel in Manchester, UK on May 11th.  Best practice and innovation were rewarded and celebrated as the efforts of inspiring individuals and teams who have achieved outstanding success through sourcing in 2016/17 were duly ... Read More

Symphony & The Hackett Group Announce Global Partnership to Enable Enterprise Digital Transformation

alexandre.contador@sykes.comNews

Symphony and The Hackett Group have announced a global partnership that will enable enterprise digital transformation by integrating The Hackett Group’s best practices and research data with Symphony’s strategic and technical capabilities in robotics and intelligent automation. The partnership is expected to offer clients the ability to further improve the ROI of their Robotic Process Automation (RPA), Intelligent Automation and other ... Read More

Symphony Helping Define Intelligent Process Automation

alexandre.contador@sykes.comNews

Industry leaders are defining the field of intelligent process automation. Symphony will be working alongside other organizations including Blue Prism, Ascension, Automation Anywhere, and the Institute for Robotic Process Automation, to define intelligent automation terminology and concepts through IEEE. The working group will address a wide range of technologies such as Robotic Process Automation (RPA), Artificial Intelligence, Cognitive Computing, and ... Read More

Symphony Expands Services, Opens Robot Spa and Hair Salon

alexandre.contador@sykes.comNews

In an unprecedented move, that is clearly the first of its kind, Symphony has opened a spa and hair salon, catering exclusively to robots performing complex process automation. This service will be a dramatic, and some say ill-conceived, addition to the existing catalog of services offered by the Symphony Robotic Operating Center (ROC), located in Krakow, Poland.  The ROC was ... Read More

Two-Symphony Co-founders Shortlisted for GSA Professional Awards

alexandre.contador@sykes.comNews

Two Symphony co-founders have been named in the shortlist of the Global Sourcing Association's (GSA) Professional Awards. Symphony Chief Strategy Officer, Ian Barkin is contending for Automation Champion of the Year, while Chief Client Officer, Pascal Baker is in the running for Digital Champion of the Year. As a widely respected association in the sourcing industry, the GSA is hosting ... Read More

Symphony the Largest RPA Pure Play Certified as Blue Prism Partner

alexandre.contador@sykes.comNews

The first partner to experience 100 percent employee first-time pass rate, well positioned to spearhead future of work by providing RPA capability and delivery. Symphony, the global leader in enterprise digital transformation, is honored to announce it has been certified as a Blue Prism partner. This certification is a testament to Symphony's unparalleled experience building scalable, resilient Blue Prism-enabled robotic ... Read More

Symphony to Present SIG Summit Keynote Session on RPA in Action

alexandre.contador@sykes.comNews

You've heard of RPA, but do you know what it actually takes to bring a robot to life and apply it to a common procurement task? At the upcoming SIG Summit occurring from March 13th-16th at Amelia Island, Florida, Symphony will present the keynote session, RPA in Action: Your Robot Recruits Revealed. Leading RPA pure play Symphony will work with SIG members ... Read More

Symphony and Celaton Announce Global Partnership

alexandre.contador@sykes.comNews

Symphony and Celaton announced a global partnership to offer enterprises an end-to-end solution for implementing and managing core automation processes. Celaton, which is an artificial intelligence (AI) software company, will join Symphony’s Digital Ecosystem, a platform that enables customers to construct comprehensive automation solutions using best-in-class tools and methodologies. Celaton's proprietary solution, inSTREAM™, applies sophisticated algorithms, including artificial intelligence and ... Read More

Symphony  Crowned World’s Best RPA Pure Play by HfS Research

alexandre.contador@sykes.comNews

According to HfS Research’s latest RPA premier league rankings, Symphony has been named the top RPA Pureplay Specialist. The 2016 RPA Premier League Report is the most comprehensive assessment of RPA service providers, which evaluated and ranked 7 RPA pure-play specialists based on their transformational capabilities, vision, toolset, scale of deployments, commercial traction, and more. Symphony ranks as the top ... Read More

Symphony and NICE to Present Webinar on Benefits of RPA Beyond Cost

alexandre.contador@sykes.comNews

Symphony Co-founder and Head of Strategy Ian Barkin will be speaking at an upcoming webinar hosted by the Institute for Robotic Process Automation (IRPA). He will be joined by NICE Solution Marketing Manager, Karen Inbar, as well as President and Co-founder of IRPA, Raheem Hasan. The topic for the webinar, “Beyond Cost Savings – How RPA Helps Deliver Customer Satisfaction,” ... Read More

Symphony to Co-Chair 2016 Automation Innovation Conferences in New York and London

alexandre.contador@sykes.comNews

Symphony is honored to announce that it will Co-Chair the ‘2016 Automation Innovation’ Conferences, hosted by the Institute for Robotic Process Automation (IRPA). Symphony Co-founder and Head of Strategy Ian Barkin will be heading the conference held Wednesday, December 7th in New York City, while Symphony Co-founder and Chief Client Officer Pascal Baker will be heading the conference on Wednesday, December 14th in London. The one-day ... Read More

Symphony Celebrates Two Years Transforming Enterprise Operations with Bold Vision for 2017

alexandre.contador@sykes.comNews

As demand for next-generation automation soars, Symphony experiences rapid momentum marked by employee and geographic growth, as well as high-profile accolades Symphony, a professional services firm dedicated to helping enterprises transform their digital operations to leverage the latest robotic process automation (RPA), artificial intelligence (AI) and resourcing solutions, today announced that it has added more than 20 customers - including ... Read More

Symphony and UiPath to Present Webinar on Tactical vs. Strategic RPA

alexandre.contador@sykes.comNews

Symphony Co-founder and Head of Strategy Ian Barkin will be speaking at an upcoming webinar hosted by the Institute for Robotic Process Automation (IRPA). He will be joined by UiPath COO, Guy Kirkwood, as well as President and Co-founder of IRPA, Raheem Hasan. The event, titled ‘Moving from Tactical RPA to Strategic RPA’ will explore how industry experts are making ... Read More

Symphony’s Ian Barkin to Speak about RPA’s Impact on Enterprises at IAOP Meeting

alexandre.contador@sykes.comNews

Symphony is excited to have Co-founder and Head of Strategy Ian Barkin speaking at the International Association of Outsourcing Professionals (IAOP) NorCal Chapter meeting. The four-hour session titled “Robotic Process Automation, Vision to Reality and the Impacts it Will Have on the Enterprise,” takes place on November 3rd in Palo Alto, California.  According to the event page, following presentations by ... Read More

Symphony Recognized as Strongest Intelligent Automation Pure-Play

alexandre.contador@sykes.comNews

According to HfS Research’s latest Blueprint Report, Symphony was ranked the best among providers who focus solely on Intelligent Automation (IA). The 2016 Intelligent Automation Blueprint ranks 20+ providers on both innovation and execution of RPA and AI within the shared services, outsourcing, and procurement services industries. It aims to capture the degree to which providers are innovating the new Intelligent ... Read More

Symphony to teach at GSA-UK’s Upcoming RPA Workshop

alexandre.contador@sykes.comNews

Robotic Process Automation (RPA) is rapidly gaining a foothold in leading enterprises. However, confusion still lingers on the implementation process. The Global Sourcing Association (formerly known as the National Outsourcing Association) is working with Symphony to host an RPA workshop to help participants clear up confusion and gain a practical understanding of best practices. The workshop will take place in ... Read More

Symphony’s David Poole to Present at HfS Buyer’s Summit: Cognition

alexandre.contador@sykes.comNews

New York Skyline
Symphony is proud to have CEO David Poole speaking at the HfS Buyer’s Summit this upcoming week. The event, titled Cognition:Welcome to the Future of Services, will be taking place from September 14-16 in White Plains, New York. Attendees can expect to be immersed in discussions on the present and future business trends such as automation, design thinking, and security ... Read More

The Emerging Opportunities for Automating Enterprise Businesses

alexandre.contador@sykes.comNews

Symphony's CEO David Poole, who previously led multi-billion dollar outsourcing and shared-services firms, was recently interviewed by our partner, UiPath, as part of their Innovator Interview Series. David's thought-provoking interview addresses the most important facets of the automation landscape and where companies are going. Here are a few highlights: David begins with how his extensive BPO and shared services background ... Read More

Congratulations to Symphony’s Partner, Blue Prism

alexandre.contador@sykes.comNews

Symphony extends hearty congratulations to our partner Blue Prism for their strong first quarter as a public company. Blue Prism joined the London Stock Exchange in March 2016. For the first half of the year they added 33 new enterprise clients, a testament to the need for automation among large companies. Although Robotic Process Automation (RPA) is now being included ... Read More

Symphony to Discuss Advent of Robotic BPO with ADP and HfS during Upcoming Webinar

alexandre.contador@sykes.comNews

CEO David Poole and Head of Strategy Ian Barkin to join HfS and ADP to address how enterprises capitalize on the opportunities enabled by robotic BPO (R-BPO) Symphony will be hosting a live webinar with Horses for Sources (HfS) on the emergence of robotics in the business process outsourcing (BPO) market this Friday, July 15 at 10:00 AM EDT. The ... Read More