Semiotics, or why Robots is a perfectly fine word, so get used to it

Ian BarkinBlog

semiotics, se·mi·ot·ics, \-ä-tiks\ noun the study of signs and symbols, esp the relations between written or spoken signs and their references in the physical world or the world of ideas. One thing we’ve particularly enjoyed over the last year is the multitude of reactions to the word ‘robot’ as it relates to the automation of routine tasks, via software emulating human work. Love it or hate it, you can’t argue with the fact that ‘Robot’ gets the job done – it creates visual ... Read More

Digital Labor of Love – Valentine Edition

Ian BarkinBlog

On Valentine’s Day our thoughts turn to love, to chocolate and to how quickly we can get Amazon to accelerate the shipment of the gift we ordered too late.  The first one of those (love) got me thinking about the future of work and the changing dynamics we are seeing. Earlier this week, I was sitting at dinner with two ... Read More

BPO = Business People Outsourcing

Ian BarkinBlog

Business People Outsourcing
The last two decades have seen a world become flat thanks to high-speed networks, system virtualization, and an appetite to reduce costs by tapping into a massive supply of low cost labor.  The Business Process Outsourcing (BPO) industry benefitted from all of these trends, becoming, by some accounts, an over $400B a year industry. In the life of BPO, several ... Read More

Predictions for 2015: the year we usher in the new digital ‘World of Work’

David PooleBlog

It’s always risky predicting the future, but as I look at the changing ‘world of work’ and the revolution that is about to take place, some things are inevitable.  What we don’t know is how rapidly new technologies and ways of working will be adopted.  Many digital and automation innovations already exist and I’m sure will be commonplace before we ... Read More

Simplify, Then Add Lightness

David BrainBlog

sim·pli·fyˈsimpləˌfī/ verb        1. make (something) simpler or easier to do or understand."Simplify, then add lightness"Colin Chapman CBE, Founder of Lotus CarsA great British racing engineer once said his philosophy toward race car design was "simplify, then add lightness".  That man was Colin Chapman, who founded Lotus and took the car company to great heights in the Formula One ... Read More

Marginal Cost Operations – when that NEXT thing costs NO thing.  Or, the death of the Linear Labor problem.

Ian BarkinBlog

I must admit, I had an economics education from some of the best schools in the world, and I’ve all too quickly let the lessons slip away into my academic past.  But, one lesson merits dusting off.  The concept of Marginal Cost.  Marginal cost is the change in the total cost that arises when the quantity produced has an increment by unit. That ... Read More

What we can learn from “Humans Need Not Apply”?

David PooleBlog

Amidst cute animal videos and other light entertainment that comprises the bulk of YouTube views, every so often a documentary will hit YouTube that captures people's imaginations. The latest of these is a short technology documentary 'Humans Need Not Apply' by the compelling and anonymous C.G.P. Grey. At the time of writing it had over two million views, putting it ... Read More