Symphony Ventures Raises $4.5M (£3.5M) Investment

Founder Chronicle: David Brain, Chief Operating Officer

David BrainAugust 14, 2017Blog

Since we launched Symphony Ventures in 2014 we have focused on pursuing excellence in everything we do. This is most visible in the work we do with our clients. Our focus has differentiated us in an increasingly crowded market and has gained us recognition as a world leader. We were named a Gartner Cool Vendor in 2015 and the #1 ... Read More

Symphony Ventures Raises $4.5M (£3.5M) Investment

Founder Chronicle: Pascal Baker, Chief Client Officer

Pascal BakerAugust 11, 2017Blog

Symphony Ventures has grown from being a four-person start-up in Summer 2014 to being regarded as the Leading Global pure play in Intelligent Automation in 2017. In three short years, we have demonstrated to our clients that we can take our vision of digital transformation into reality and deliver significant benefits in their Future of Work journeys. Our growth trajectory ... Read More

Symphony Ventures Raises $4.5M (£3.5M) Investment

Founder Chronicle: Ian Barkin, Chief Strategy Officer

Ian BarkinAugust 10, 2017Blog

It all started with a crazy idea… Robots were going to be game changing. And we wanted to change the game. Three years later, that’s still how I explain the early days of Symphony Ventures. In that time, we’ve gone from crazy idea, to having a crazy great team. We’ve gone from four Founders, to a team of over 120 ... Read More

Symphony Ventures Raises $4.5M (£3.5M) Investment

Founder Chronicle: David Poole, Chief Executive Officer

David PooleAugust 9, 2017Blog

This transaction represents a significant landmark in the development of the process automation market.  Symphony Ventures is unique in that it has rapidly achieved greater global scale and reach than it’s fellow pure play service providers. We have succeeded in delivering to some of the world's most significant organisations and are able to compete favourably in a market full of much larger general management consultancies due to our focus and specialisation.  Our team members are ... Read More

Founder Chronicle : Symphony Ventures Raises $4.5M (£3.5M) investment from Livingbridge

adminAugust 9, 2017Blog

This four-part series features daily comments from one Symphony Founder on how the funding will accelerate growth. Three years ago, Symphony Founders had a vision that automation would fundamentally change how enterprises operate.  Symphony has since contributed to the digital transformation journeys of the world’s leading enterprises. Today, Symphony Ventures is an organization of 120+ professionals laser-focused on meeting our customer's needs.  With ... Read More

The Beauty of Standardization

Pascal BakerJune 20, 2017Blog

The principle that technology performs technology jobs and humans perform human jobs is a simple one. Virtual and human workers each have their own strengths that should be employed and valued. The difficulty lies in determining the best fit for each role and responsibility, especially when a lack of standardization is involved. Robotic process automation (RPA) is large part of ... Read More

Why A Digital Workforce Requires a New Mindset

Pascal BakerMay 18, 2017Blog

Previously we considered the questions: “What does your business do?” and “What are the goals of your business?” To follow these, a further crucial question must be asked: "Do your processes and goals align with the demands of your clients?" Whether your customers are internal or external, you will be delivering ‘outcomes’ to them. However, your business and clients evolve. ... Read More

7 Compelling Questions on the Business of Robotic Process Automation

David BrainMay 16, 2017Blog

During the 2017 SIG Summit in Amelia Island, Florida, Symphony COO David Brain took aseries of questions from the live audience right before setting out on automating a process liveat the event. The topics ranged from business case inquiries to industry-wide observations. Have a look at how David answered the most pressing questions. 1. You suggest errors are usually a result ... Read More

RPA in Action: Building Robots Live at SIG

David BrainMay 11, 2017Blog

During the 2017 SIG Global Summit in Amelia Island, Florida, Symphony was tasked with configuring and deploying a Robotic Process Automation (RPA) robot from scratch in front of a live audience of over 400 people. The team was tasked with automating part of Honda’s talent acquisition process within two days. Symphony Co-founder and COO David Brain explains how this unprecedented, ... Read More

What’s Next for Robotic Process Automation?

adminMay 9, 2017Blog

Recently, HfS CEO Phil Fersht hosted Symphony CEO David Poole, UiPath COO Guy Kirkwood, and Genfour CTO Andrew Rayner for a discussion on what we could expect to see in the automation industry as RPA technology matures. They discussed topics ranging from the fate of BPO providers to the emergence and evolution of Robotic BPO. Here are some tidbits of ... Read More

Be Intelligent About Intelligent Automation

Pascal BakerApril 27, 2017Blog

Business goals act as the compass for your Future of Work journey. They come in various forms, covering global or area-specific processes, with either short or long term scopes. Either way, a good understanding of your business plan assists in setting targeted goals that maximize the benefits of tools like RPA. 7 Common Business GoalsSo, what is it you want ... Read More

Do You Know Your Business Like the Back of Your Hand?

Pascal BakerMarch 30, 2017Blog

If you asked both an executive and an associate what their company does you might receive surprisingly different answers. Executives, understandably, often have limited knowledge of the every-day business processes, (for example it is not a CEO’s job to know how many reports are run per day), but this gap in knowledge could be costing your business. The Key Assessment ... Read More

Are You Prepared for the Future of Work?

Pascal BakerMarch 23, 2017Blog

The Future of Work is here. Due to the rate of technological growth, there are more opportunities than ever for fast, accurate, and agile services. The global market is becoming increasingly fond of the digital landscape, requiring businesses to act with foresight and innovation to meet customer expectations. Have you prepared to embrace the world of digital transformation? It is ... Read More

RPA Technical Insights, Part 22: How to Make the Most Out of Your Automation Support Resources

David BrainMarch 10, 2017Blog

Whether it is an immediate update request or a rogue bug, disruptions to your RPA system require quick action. Your business must have the means to either create solutions or request support during these critical times to ensure the success of your automation. Symphony has found that the degree to which a vendor can support a customer through deployment and ... Read More

RPA Technical Insights, Part 21: Transformation Begins With Education, A Guide to RPA Training Documentation

David BrainMarch 6, 2017Blog

When choosing which RPA tool to employ, the maturity of the vendor’s support and training services should contribute to your decision-making process. Vendors strive to make their products powerful yet accessible, often supplementing training material and additional assistance to ease the transition to RPA. If you are new to this technology, this material can prove to be invaluable in getting ... Read More

RPA Technical Insights, Part 20: Why You Shouldn’t Blindly Pile Work Onto Your Automation

David BrainFebruary 24, 2017Blog

An RPA system may be more powerful and faster than its human counterpart, but you can’t just throw work at it expecting it to get everything done in an orderly manner. Ideally, there should be an organized workflow at hand that your digital workforce can take advantage of. This is where work prioritization and resource grouping come in. Prioritizing the ... Read More

RPA Technical Insights, Part 19: Doing More for Less: How to Optimize Resource Allocation in RPA

David BrainFebruary 16, 2017Blog

Making sure a deployed robotic automation environment runs at its full potential should be a top priority for businesses. Misallocating resources has the potential to lead to lower costs savings along with resulting in unnecessarily wasted processing time. The RPA tool being implemented should provide the business with the tools to ensure efficient allocation of robotic resources. Through extensive implementation ... Read More

RPA Technical Insights, Part 18: The 4 Configuration Features That Can Bolster Automation Development

David BrainFebruary 10, 2017Blog

A smooth RPA deployment can save business resources, cut costs and reduce downtimes. However, automation processes require meticulous planning and development, especially if they are to be used in a complex business environment. So how do teams deliver optimal solutions on time, amidst many complex obstacles? The features contained within an RPA tool are one of the key factors. When ... Read More

RPA Technical Insights, Part 17: How to Keep an Eye on Your Automation

David BrainFebruary 2, 2017Blog

In security, activity logging concerns the reporting and auditing of RPA processes. This feature is essential to tracking data compliance and reinforcing security measures. Logging also provides detailed information that can be used to improve process efficiency. While this topic was briefly covered in one of our earlier blogs, we will now explore it in depth. You will find that ... Read More

RPA Technical Insights, Part 16: Why Efficiency Goes Hand-in-hand with Security

David BrainJanuary 25, 2017Blog

One scope of RPA security is limiting fraudulent activity or misuse of the automation from within the team. Any user that is able to configure your business automation carries a risk, whether it is the exploitation of security flaws or simply careless mistakes. Even tools like encryption cannot fully protect from direct-access attacks. To prevent this type of security flaw, ... Read More