Data Collection through Symphony Ventures Limited’s Websites
When using the referenced websites and registering for a newsletter or requesting more information, you often must first complete the registration form. During registration you are required to give contact information (such as first and last name, email address and company name). We use this information to contact you about the services offered by Symphony Ventures Limited in which you have expressed interest.
You have the option to provide demographic information (such as number of employees, etc.) to us; we encourage you to submit this information so we can provide you a more personalized experience on our websites and in any responsive materials.
Symphony Ventures Limited is the sole owner of the information collected on the websites. Symphony Ventures Limited collects personal information from our users at several different points on our websites.
Symphony Ventures Limited does not collect personal information about individuals except when such individuals specifically provide such information to us on a voluntary basis. Personal information in this context is identifying information about an individual such as a name, title, company name, address, email address and phone number. Information is examined and edited, as necessary, for accuracy. Additional or missing public information – such as company location, industry, etc. – may be appended with the aid of third-party sources for Sales and Marketing purposes.
Symphony Ventures Limited may also collect IP addresses and/or Domain Names (where applicable) of visitors to its websites, the email addresses of those who communicate with us via email and information volunteered by the user, such as survey information and/or website registrations. Symphony Ventures Limited may use IP addresses and or Domain Names to help diagnose problems and to administer the websites. The information Symphony Ventures Limited collects is used to improve the content of its websites, customize the content and/or layout of the websites’ pages for each individual user, to notify users about updates to the website(s), to respond to requests for information, send newsletters, assess applications such as partner and job applications and to contact users for marketing purposes. The information gathered may be shared with trusted vendors that partner with Symphony Ventures Limited to deliver technology and support services in which you express interest.
The information Symphony Ventures Limited collects is used to improve the content of its websites, customize the content and/or layout of the websites’ pages for each individual user, to notify users about updates to the websites and to contact users for marketing purposes. The information gathered may be shared with third–party service providers for commercial purposes for services in which you express interest. If you do not want us to share your personal information with these companies, please contact us at [email protected]. Symphony Ventures Limited provides your information to trusted vendors who work on behalf of or with Symphony Ventures Limited and under confidentiality agreements to provide services such as help desk management and archiving services. However, these companies do not have any independent right to share this information.
Our website offers publicly accessible blogs and testimonials. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Symphony Ventures Limited also shares your personal information in the event that Symphony Ventures Limited, or any affiliated entity, or substantially all of its assets related to a particular geographical region, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.
Aggregate data and information that otherwise is not personally identifiable to you may be disclosed to others.
The EU General Data Protection Regulation 2016/679, more commonly known as the “GDPR”, is a new European data protection law that will replace existing European data protection rules from 25 May 2018. The GDPR aims to strengthen and harmonise the data protection regime across the EU, and brings about some key changes to the existing requirements. We have been actively reviewing and assessing our services against these new requirements, and are working to ensure that they will comply with the GDPR.
The GDPR may also impose new requirements on our customers, including in relation to their use of our services. Please note that our compliance with the GDPR does not necessarily mean that our customers automatically comply with the GDPR. We are committed to helping our customers with their compliance efforts, and are preparing tools designed to assist them in meeting their obligations when they use our services. However, we strongly encourage our customers to review their own collection and use of personal data, including in relation to their use of our services.
If you have any questions, please do not hesitate to get in touch with us. You can also find out more about the GDPR on the official EU website.
Information Related to Personal Data Collected Through Cloud and Messaging Services
The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Symphony Ventures Limited.
Symphony Ventures Limited may, in certain circumstances, have personal information of its clients’ clients transmitted into its data centres and has no direct relationship with the personal data of individuals of its clients, and in most circumstances, no access or viewing of any individuals’ data residing on its clients’ servers that is being processed in its data centres. If you are a client of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our clients.
Any personal information that is transmitted in the provision of services will only be processed or retained as long as needed to provide services to our clients. Further, we will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and to enforce and abide by our contractual agreements. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Symphony Ventures Limited’s client (the data controller). If a Symphony Ventures Limited client requests Symphony Ventures Limited to remove the data, we will respond to their request within 30 days.
Access to certain of Symphony Ventures Limited’s web pages are accessible only by email invitation containing a link to a private site created specifically for the intended user (the “Microsite”). Information that a user provides to us within the Microsite may be used for permission purposes, tracking information on how often users access their Microsite and which documents they view to give Symphony Ventures Limited feedback on the effectiveness of its content.
Links to Third-Party Websites
Use of Tracking Technologies
We, and our partners, affiliates, or analytics and online service providers, use technologies such as cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We and our third party partners use Local Storage (HTML5) to provide certain features on our website, to display advertising based on your web browsing activity, and/or to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
Users should also be aware that non-personal information and data may be automatically collected through the standard operation of the websites web server or through the use of ‘cookies.’ “Cookies” are used within the websites to track user traffic patterns. We do this in order to determine the usefulness of the information on our websites to our users and to see how effective our navigational structure is in helping users reach that information.
Symphony Ventures Limited does not correlate this information with data about individual users, with the exception of users of our Microsite. Symphony Ventures Limited may provide aggregated cookie data to third parties for analysis purposes. Symphony Ventures Limited is not responsible for any actions or policies of such third parties.
If you prefer not to receive cookies on Symphony Ventures Limited’s websites, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any area of Symphony Ventures Limited’s websites.
We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.
Access to Opt Out
If your personal information changes; if you want to provide additional instruction regarding the use of your information; or if you no longer desire our service; you may correct, update, delete or deactivate use of your information by emailing us at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Upon request, any user may “opt out” of further promotional contacts at any time. Additionally, upon request, Symphony Ventures Limited will use reasonable efforts to allow users to update or correct personal information previously submitted which the user states is incorrect. Users will receive a response from Symphony Ventures Limited within 30 days of submitting their request.
Through this website, Symphony Ventures Limited provides users with the opportunity to subscribe to various sales and marketing communications. These communications include updates about Symphony Ventures Limited, promotions, press releases, events, in the news information, and career opportunities. Users can update email preferences, or unsubscribe from Symphony Ventures Limited sales and marketing communications, by updating their email preferences within by sending an email to Symphony Ventures Limited at [email protected]
If you would like to request to opt-out of promotional contacts or if you would like your personal information updated or corrected, please contact us using one of the following methods:
You can send an email to [email protected]
You can send mail using following postal address:
Symphony Ventures Limited, Hogarth House, 136 High Holborn, London WC1V 6PX
Symphony Ventures Limited uses reasonable efforts to treat all consumer information, not just the sensitive and private information mentioned above, in a confidential manner. The organization is driven by policies and controls where data and records are classified and processed appropriately. For example, websites, where technically feasible, enforce the encryption sensitive data in transit using technologies such as secure socket layer (SSL). For managed messaging services, object layer encryption and transport layer encryption (TLS) are used to secure messages. Although Symphony Ventures Limited has a base layer of security for all clients, each environment has addition controls that are sized and positioned based on individual client requirements. Symphony Ventures Limited observes the core security concept, CIA Triad, of protecting the confidentiality, integrity, and availability of data. The policies, procedures, guidelines, baselines, and standards employed by Symphony Ventures Limited in conjunction with the client’s team follow industry best practices, where feasible. As a result, Symphony Ventures Limited and subsequently clients experience a heightened level of security. If you have any questions about security on our websites, you can contact [email protected]
Notification of Changes
If, however, we are going to use users’ personal information in a manner different from that stated at the time of collection we will notify users by email or by posting a prominent notice on our websites 30 days prior to implementing the change.
If you have any questions about the security at our website, you can send an email to [email protected]
May 1, 2018