How Automation Changes the Shared Service Model

Learn how automation changes the shared service model.

This document is of benefit to: CFOs, SSC/GBS Heads, Operational Leads, and all those charged with creating impact and value in their organization.

Robotic Process Automation (RPA) is already having a fundamental impact on organizations’ in-sourced and outsourced functions. The use of ‘software agents’ to carry out the transactional, repetitive work reduces costs, improves accuracy, enhances customer satisfaction and employee engagement.


Learn the benefits of RPA and AI

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