RPA Technical Insights, Part 19: Doing More for Less: How to Optimize Resource Allocation in RPA

David BrainBlog

Making sure a deployed robotic automation environment runs at its full potential should be a top priority for businesses. Misallocating resources has the potential to lead to lower costs savings along with resulting in unnecessarily wasted processing time. The RPA tool being implemented should provide the business with the tools to ensure efficient allocation of robotic resources. Through extensive implementation experience, Symphony has identified a key set of features that you’ll find among the top RPA tools. This blog will go into detail on each one, explaining they can be utilized to optimize RPA deployment.

Infographic on Resource Allocation in RPA

Efficient Management of an RPA Environment

Scheduling the work to be done by your virtual workforce is a key component of efficient management. Usually administrated through a control center, scheduling options need to be comprehensive within your chosen RPA tool. Features like being able to set defined, repeatable time spans against a flexible number of resources are the most used features.

Compared to the RPA tools that lack full functionalities in these areas, enterprise-level RPA tools tend to offer superior flexibility in scheduling. Some RPA tools also offer schedules that account for system triggers. These allow for implemented process to work in a more fluid manner with human users, this is highly important when an implemented process may be doing part of a process.

Process load balancing is a feature found in some enterprise-level RPA tools. It enables the RPA platform to dynamically control the usage of available robotic resources. With this feature, the automation can be configured to respond to varying degrees of demand, minimizing process wastage.

Running Multiple Processes on a Machine

The ability for processes to execute in the background can help RPA teams distribute machine usage efficiently. The ability for an automation process to ‘run headless,’ for example, means that the automation can operate while not being visible on the screen of the machine. This allows the desktop interface to not be overrun with windows popping in and out as the automation operates. Running headless is particularly useful when an agent-assisted automation is running on a user’s desktop. Due to its ability to run quietly in the background, the automation will minimize the likelihood of interference when a human agent is also utilizing the machine. By safeguarding a desktop’s usability, a business can free up machines for parallel usage, minimizing wastage.

There is also the potential to run a virtual machine in a multithreaded mode, in which multiple instances of automation processes are executed in parallel. The benefit of using a multithreaded system is mainly to increase processing speeds. However, there is also a cut-off point at which the general performance decrease of running multiple threads outweighs the cost benefits.

It is important to note that background processing is only available when the RPA suite can interface with its target applications on an API level. So, it is most commonly used with browser or office applications. This means that the entire process may not use physical clicks or physical typing techniques. If any of these methods are used, the interface may not be hidden from the desktop.

Summary

When an automation is in the deployment phase, the built-in features listed above play a very important role. They each contribute to the management and distribution of physical or virtual resources, saving your business both time and money. Without them, automation systems tend to be less flexible to sudden changes. So, make sure your business is prepared for as many deployment scenarios as possible by selecting a properly equipped RPA tool. For more technical insights, check out our blog.

This is part 19 of a 22 part blog series by the leading experts at Symphony Ventures. It addresses how to choose the right RPA tools for your business needs. Drawing from our global team’s extensive knowledge in automation consulting, implementation, and managed services across a range of diverse industries, we’ve drilled into the technical criteria to consider when selecting which RPA software best enables your company’s digital operation strategy. Read Part 18, The 4 Configuration Features That Can Bolster Automation Development.

Be sure not to miss part 20 of RPA Technical Insights, where we look at the benefits of work prioritization features.

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